We get it! It’s not a comfortable feeling for us adults to be “graded.” However, like in any organization, knowing that you will be receiving feedback is an important driver for increased motivation to perform at your best and for continuing to learn about yourself and improve your service.
It is essential to build a reliable feedback system in order to optimize our user experience and build a robust online marketplace. Like most online services, the community actively vets products and services for others to know what they can expect.
The key attributes to receiving strong ratings and reviews are:
- Be honest and responsive
- Provide clear expectations
- Act professionally
- Perform the best work you can within the scope of the project