Troubleshooting

Why did part of the top menu disappear from my screen?
The menu items at the top of the screen appear to disappear because your browser window is a bit too small. You can make them reappear in the typical manner...
Why am I having problems with the How it works screens?
Most likely this is happening because you are using an old browser version.   Your browser is the software tool you use to access the internet - typically...
Why don't I see my profile?
When you feel your profile is ready to appear live on the website, you must first submit your profile for review. On My Dashboard, you will see an alert to ...
Why is my dashboard not showing new activities?
In order to ensure that all activity on My Dashboard is up-to-date, you will have to refresh your browser. The way your browser works, if a change is made t...